| 1. Title: Health worker motivation: identifying determinants in Georgia and Jordan. Author: Abt Associates. Partnerships for Health Reform Source: HEALTH REFORM AND PRIORITY SERVICES JOURNAL. 2001;:34-9. Abstract: In Georgia and Jordan, PHR teams and local counterparts examined health worker motivation in two hospitals using three assessment tools: a contextual analysis, a 360-degree assessment, and an in-depth analysis of individual motivation and performance. Both countries have undertaken significant reforms in their health systems over the years, especially in the hospitals. The general approach and pattern of findings of these studies also apply to primary care settings undergoing reforms in priority maternal and child, family planning, and reproductive health services. Overall, results of the interviews of workers in the two studies clearly identified multiple factors influencing work behavior. These include social environment, physical work environment, management issues, job content, skill/career development, and personal assistance. Based on the findings, several implications for managing worker-motivation issues when implementing health reforms are emphasized. These involve the need for a package of interventions that aim to stimulate good performance; moderate focus on financial incentives; and the need for communication strategies to target different messages for different groups of workers. Language: English Keywords: GEORGIA (UNITED STATES) | JORDAN | HEALTH PERSONNEL | MOTIVATION | STAFF ATTITUDE | UNITED STATES OF AMERICA | North America | Americas | Developed Countries | Middle East | Developing Countries | Delivery of Health Care | Health | Psychological Factors | Behavior | Attitudes Document Number: 155313 |
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